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SHIPPING POLICY

Places and Delivery Periods

The delivery times are between 3 to 5 days for the Iberian Peninsula* and up to 10 working days for other destinations**. They are delivered Monday to Friday from 9.00 to 19.00. Deliveries do not take place on Saturdays, Sundays or bank holidays corresponding to each region or country.

However, as the fulfillment of these delivery times also depends on third parties, Lefrik cannot guarantee a period of less than 15 days. For the purposes of the Adapted Text of the General Law for the Protection of Consumers and Users approved via Legislative Royal Decree 1/2007 of 16 November, the latter must be understood as the delivery date promised by Lefrik.

Deliveries will be made to the place of residence or work indicated by the user. We do not deliver items to post offices or hotels. The receipt must be signed when you receive your order.

*CANARIAS: orders may take 3 to 10 more days of transit due to customs. To speed up the process, please send us your ID. 

**UK Deliveries: please not that your order may take a little longer than usual due to collapse in customs.

Delivery Times and Shipping Costs

Customs

If your order has customs charges, they will appear at checkout. 

Nevertheless, LEFRIK is not responsible for any customs fees or duties incurred on international shipments outside the European Union as these are the responsibility of the purchaser. Please check with your local customs office about rules and regulations that may apply to you. A helpful link to calculate how much you will be charged for customs depending on your country is dutycalculator.com.

Please note, however, even with these shipping methods, transit times may vary due to customs delays. If you’re having trouble with your order, please don’t hesitate to contact us here.

Steps to follow

To be able to place an order you must be registered. In order to avoid problems or delays, you must complete the entire registration form (fields with *), especially the fields "Full address" and "Contact phone number".

We recommend the phone number to be a mobile phone, so that the transport company can reach you at any time.