SHIPPING POLICY
Places and Delivery Periods
The delivery times are between 3 to 5 days for the Iberian Peninsula* and up to 10 working days for other destinations**. They are delivered Monday to Friday from 9.00 to 19.00. Deliveries do not take place on Saturdays, Sundays or bank holidays corresponding to each region or country.
Deliveries will be made to the place of residence or work indicated by the user. We do not deliver items to post offices or hotels. The receipt must be signed when you receive your order. If your order has customs charges, they will appear at checkout.
*CANARIAS: orders may take 3 to 10 more days of transit due to customs. To speed up the process, please send us your ID.
**UK Deliveries: please not that your order may take a little longer than usual due to collapse in customs.
Guide to Shipping Costs
Customs
Nevertheless, LEFRIK is not responsible for any customs fees or duties incurred on international shipments outside the European Union as these are the responsibility of the purchaser. Please check with your local customs office about rules and regulations that may apply to you. A helpful link to calculate how much you will be charged for customs depending on your country is dutycalculator.com.
Please note, however, even with these shipping methods, transit times may vary due to customs delays. If you’re having trouble with your order, please don’t hesitate to contact us here.
However, as the fulfillment of these delivery times also depends on third parties, Lefrik cannot guarantee a period of less than 15 days. For the purposes of the Adapted Text of the General Law for the Protection of Consumers and Users approved via Legislative Royal Decree 1/2007 of 16 November, the latter must be understood as the delivery date promised by Lefrik
At Lefrik, we have come to an agreement with carriers for them to give two delivery attempts. If those attempts are failed to deliver, the parcel will stay at the curriers instalations for a certain time. In the event that the order has not been picked up by the recipient within the period stipulated by the carrier, and the order has been sent back to our warehouse, the customer will be credited the amount paid for the product, subtracting from that amount the cost of the return. The shipping cost paid by the customer in the original order will not be refunded in any case.In Spain the cost of the return is 4,90€. For other countries, the cost will be stipulated by our warehouse at the time of receipt of the returned product.