How we’re handling COVID-19
During this difficult time, the safety of our customers and team members worldwide is our highest priority. As the Coronavirus (COVID-19) pandemic unfolds, we are taking all necessary precautions to ensure everyone’s safety. We are closely monitoring updates in order to act quickly, and we continue to follow advice from the World Health Organization as well as local authorities.
As of now, our retail stores are closed until the shelter-in-place mandate is lifted in Spain, and we feel it is safe to open. Our online store remains open, and we’ll be available at firstname.lastname@example.org or via our social channels 24/7.
With the COVID-19 global pandemic evolving quickly, we must all do our part in slowing the spread of the virus within the community. The health and safety of our team and customers is our priority, and doing our part means closing our Madrid store.
We are still operating and shipping your orders. Our distribution center is currently up and running and taking extensive precautions to ensure the safety of its workers. We’re continuing to closely monitor local and governmental guidelines to ensure our fulfillment workers are cared for.
For your convenience, we have extended free shipping in all orders above 40£/39'90€ to UK and Germany.
Also, we want to offer the option to receive your order once the lockdown in Spain is over. You will find the option when you do the check out.
We remain hopeful that the situation improves quickly and send our love to all those affected.
WE ARE IN THIS TOGETHER.