FAQs

LEFRIK

Can I visit the site without being registered?

How do I subscribe to the Lefrik.com newsletter?

How can I change my data?

How can I unsubscribe from the newsletter Lefrik?

How can I change my password?

I have problems accessing my account

How can I delete my account?

I do not receive your newsletter.

PURCHASE

From what countries can I buy Lefrik products?

How can I buy in Lefrik.com?

How can I follow my orders?

How can I see my previous orders?

When can I place an order?

Can I cancel an order?

Can I order by phone?

Can I remove a product from my order?

How do I use discount codes?

Do I need to create an account to buy from you?

I recently purchased an item and now has a different price on your website.

PRODUCTS

What can I find in Lefrik products?

Can I find Lefrik products at another store?

Do you replace each article?

I like a product but it is not stock. Are you going to replace it ?

PAYMENT

What payment systems can I use?

Is it a safe purchase?

Can I request a duplicate bill?

What should I do if the bank rejects my payment?

Can I request an invoice on behalf of my company?

RETURN

How much time do I have to return my order?

What are the conditions for returns?

Have you received my return?

I requested a refund and have not received the refund

It has made the refund but I have not been refunded the shipping costs.

Do I pay anything for my returns?

SHIPPING

What are the shipping charges to receive my order?

How long does it take to get my order?

Where can I get my order?

Can I receive your order the next day?

Do I get the same product I see on your website?

Do you make deliveries to business addresses?

What can I do if I received a wrong item in my order?

Missing items from my order.

I received an item wrong or defective.

Ship to Canary Islands, Ceuta and Melilla or the European Community

From the same order, can I send to two different adresses?